For Credit Union and Trust Supervision
The physical locations for the Department of Banking and Securities are currently closed. We are maintaining operations through electronic communication.
The Department of Banking and Securities has received a number of questions about whether banks and other financial institutions are subject to Governor Wolf's order that non-life-sustaining businesses in Pennsylvania close their physical locations in order to mitigate the spread of the COVID-19.
FAQ on Business Guidance
Please be aware that banks, credit unions, and certain non-depository licensees are NOT required to shutdown their physical locations. Credit intermediation and related activities do not require physical closure. Banks, credit unions, and non-depository licensees permitted to maintain physical operations are encouraged to remain open and operational and to follow best practices for social distancing and other CDC mitigation guidance.
Securities, Commodity Contracts, and Other Financial Investments and Related Activities categories should generally close physical locations under Governor Wolf's Industry Operations Guidance. Financial services authorized according to the CISA Advisory are permitted to maintain operations as necessary and in all cases should follow guidance by the Pennsylvania Department of Health and CDC.
Credit Unions Information and Resources
Trusts Information and Resources
Any document that will be mailed to the Bureau of Credit Union and Trust Supervision must also be sent electronically to the following email address: RA-BNTRUSTSUPRVSNINQ@pa.gov
Any institutions that sent documents via mail within the last three (3) days should re-send those documents electronically to the aforementioned email address. If you have a concern about documents mailed recently, please contact Angie Smith at (717) 783-2253 or email at firstname.lastname@example.org.
All checks should still be sent to the Bureau of Credit Union and Trust Supervision through regular mail with the original filing. Electronic copies of the original filing and a copy of all applicable checks should be sent electronically to the following email address: RA-BNTRUSTSUPRVSNINQ@pa.gov. General questions regarding filings should be addressed to Angie Smith at (717) 783-2253 or email at email@example.com.