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For Non-Depository


The physical locations for the Department of Banking and Securities are currently closed. We are maintaining operations through electronic communication.

The Department of Banking and Securities has received a number of questions about whether banks and other financial institutions are subject to Governor Wolf's order that non-life-sustaining businesses in Pennsylvania close their physical locations in order to mitigate the spread of the COVID-19. 

FAQ on Business Guidance

The Department of Banking and Securities will not take exception to licensees and registrants working from alternate site locations, whether licensed or not, only while the Commonwealth of Pennsylvania is under a Proclamation of Disaster Emergency.

Non-Life-Sustaining Licensee Guidance (pdf)
Guidance for licensees considered non-life-sustaining and their operations under the Red and Yellow phases of the reopening of Pennsylvania

Guidance for Businesses in Real Estate Industry (5/19/2020) (pdf)
Guidance for businesses in the real estate industry permitted to operate during the COVID-19 disaster emergency to ensure the safety and health of employees and the public.


Any document that will be mailed to the Non-Depository Deputate or placed in the drop-box including to the Deputy Secretary, Licensing Division, Bureau of Examinations, or Compliance Division must also be sent electronically to the appropriate email address and if the mailing includes a paper check, a digital copy of the physical check must be included.





General Questions:

Licensing:                  717-787-3717 or email at

Examinations:           717-787-2864 or email at

Compliance:              717-772-3889 or email at