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For Banking


The physical locations for the Department of Banking and Securities are currently closed. We are maintaining operations through electronic communication.

The Department of Banking and Securities has received a number of questions about whether banks and other financial institutions are subject to Governor Wolf's order that non-life-sustaining businesses in Pennsylvania close their physical locations in order to mitigate the spread of the COVID-19. 

FAQ on Business Guidance

Please be aware that banks, credit unions, and certain non-depository licensees are NOT required to shutdown their physical locations. Credit intermediation and related activities do not require physical closure. Banks, credit unions, and non-depository licensees permitted to maintain physical operations are encouraged to remain open and operational and to follow best practices for social distancing and other CDC mitigation guidance.

Securities, Commodity Contracts, and Other Financial Investments and Related Activities categories should generally close physical locations under Governor Wolf's Industry Operations GuidanceFinancial services authorized according to the CISA Advisory are permitted to maintain operations as necessary and in all cases should follow guidance by the Pennsylvania Department of Health and CDC.



Any document that will be mailed to the Bureau of Bank Supervision must also be sent electronically to the following email address:  Any bank that sent documents via mail within the last three (3) days should re-send those documents electronically to the aforementioned email address.  If you have a concern about documents mailed recently, please contact Sheila Hughes at 717-783-8240 or email at


All checks should continue be sent to the Bureau of Bank Supervision through regular mail with the original filing. Electronic copies of the original filing and a copy of all applicable checks must be sent electronically to the following email address: General questions regarding filings should be addressed to Sheila Hughes at 717-783-8240 or email at You may also contact your assigned case managers for specific questions:



Questions regarding examinations should be directed to the assigned EIC, your Field Supervisor or Mary Rutkowski, Field Examinations Chief at 717-503-5574 and