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Who we are: 
The Department of Banking and Securities regulates banks and credit unions. We license investment professionals and other consumer lenders. Our Financial Services for Consumers and Business (FSCB) unit works to help consumers and investors protect and grow their money through an Investor Education and Consumer Outreach program. 

What we do: 
Our staff members work with state and local government agencies, service providers, community and trade organizations, the General Assembly, the military community, schools, and other partners to help Pennsylvanians across the commonwealth become well-informed about the financial marketplace.

What you should know: 
Our programs and presentations are FREE and non-commercial. Our Consumer Services Office helpline provides free help to anyone with a question, concern, or complaint about financial services, transactions, or products. 

our programs

wisesafeinvesting.jpgCampaign for Wise & Safe Investing (Seniors and Caregivers) 
A statewide outreach program in partnership with the Pennsylvania AARP Consumer Issues Task Force that provides retirees and senior citizens information on how to recognize, avoid, and report financial fraud and abuse. Community presentations are offered through a grant from the Investor Protection Trust.

consumerprotection.jpgConsumer Protection Presentations (Working Adults, Seniors, Military)
A series of presentations delivered in your community, customized to the audience. 
Topics covered include: 

  • Investing 101 for Working Adults
  • Avoiding Scams and Identity Theft
  • Banking Basics
  • Preparing for Big Purchases 
  • Responsible Homeownership
  • Spending Plans
  • Understanding Reverse Mortgages 

fraudbingoicon.jpgFraud Bingo: (Working Adults, Seniors, Military)
A fun and interactive presentation that teaches consumers how to protect themselves from investment and fraud by playing a familiar game: Bingo! Players learn how to detect financial fraud by identifying scams affecting their own city or town, and learning techniques to protect themselves from this financial abuse. Fraud Bingo program is free of charge. Email us at or call 1.800.PA.BANKS or 1.800.600.0007. Groups of 25 or more can be accommodated. Want to organize your own game?
Learn more and download the game here.

eifeefraud.jpgElder Financial Abuse Prevention (Senior Service Providers)
Innovative, research-based programs that train medical doctors, lawyers, social workers, senior service providers, and other partners to recognize and report financial abuse targeting their clients, especially those suffering from mild cognitive impairment.

saveinvestpa.jpgSave and Invest PA! (Students and Educators)
We partner with schools and colleges to teach students to pursue financial goals and financial independence through this introduction to the basics of investing and avoiding investment fraud. 

scamjam!.jpgScam Jam! (Working Adults and Seniors)
Financial fraud prevention programming geared for retirees and seniors. Includes multiple guest speakers through contact and coordination with local, county, and state government agencies. Fraud bingo is also included, and is conducted by the Pennsylvania AARP Consumer Issues Task Force. This fast-paced event runs 2 1/2 to 3 hours and requires a minimum of 50 attendees. 

communityexpos.jpgCommunity/Legislative Expos (Working Adults and Seniors)
Staff members participate in community and legislative expos and informational fairs throughout the year. We offer resources to consumers and investors in their communities across Pennsylvania. 

financialanalysis.jpgMaking $ense of Finance (Military and Families)
This conference program is designed to address financial and investing challenges faced by members of the military, veterans and their families. This is made possible through the PA Military Finance Alliance, a multi-agency collaborative effort. 

wi65icon.jpg"When I'm 65" (Working Adults, Seniors, Students, Military and Families)
"When I’m 65" is a national public television documentary and engagement program exploring how our financial and lifestyle choices today will affect our quality of life in retirement.


    •   AARP
    •   Investor Protection Trust 
    •   Jump$tart Coalition

consumerprotection.jpg$afe (Pennsylvania's State Agency Financial Exchange)

Over 20 Commonwealth agencies are working together to coordinate and collaborate on delivering financial information to Pennsylvania consumers and businesses. View infographic here.