The Pennsylvania Department of Banking and Securities regulates nearly 200 financial institutions throughout the commonwealth, including: banks
, savings banks
, bank and trust companies
, credit unions
and trust companies
. We work to help ensure the safety and soundness of these institutions so that Pennsylvanians' deposits are safe and available when they need access to their money.
We provide free help to anyone with a question, concern or complaint about Pennsylvania financial institutions, services, or products. Simply call 1.800.PA.BANKS (800.722.2657) or use our online complaint form and a trained professional will respond within 24 hours during the week.
The department is accredited by the Conference of State Bank Supervisors, the American Association of Residential Mortgage Regulators and the National Association of State Credit Union Supervisors, and is a member of the North American Securities Administrators Association, the Money Transmitters Regulators Association, and the National Association of Consumer Credit Administrators.
Our work is funded entirely by the assessments and fees paid by Pennsylvania’s regulated financial community. No taxpayer dollars are used to support our work.