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Credit Unions

The department regulates more than 50 Pennsylvania credit unions. 
Credit union members' accounts are insured by the National Credit Union Administration.  




Any document that will be mailed to the Bureau of Credit Union and Trust Supervision must also be sent electronically to the following email address: Any institutions that sent documents via mail within the last 3 days should re-send those documents electronically to the aforementioned email address.  If you have a concern about documents mailed recently, please contact Angie Smith at +1 (717) 783-2253 or email at


All checks should still be sent to the Bureau of Credit Union and Trust Supervision through regular mail with the original filing.  Electronic copies of the original filing and a copy of all applicable checks should be sent electronically to the following email address:  General questions regarding filings should be addressed to Angie Smith at +1 (717) 783-2253 or email at   

Secretary's Letter on LIBOR Transition (PDF)
The Department urges state-regulated banks, credit unions, and financial services companies to take action and prepare for the replacement of London Interbank Offered Rate (LIBOR). 

11/13/2017  Secretary's Letter on Cybersecurity (PDF)


The Department continues to work collaboratively with federal regulators, other states financial regulators, and other Commonwealth agencies to address cybersecurity challenges.

Federal Government Principles on Responding to Cyber Incidents
A Presidential Policy Directive (PPD-41) released on July 26, 2016, sets forth principles governing the federal government’s response to any cyber incident, whether involving government or private sector entities. For significant cyber incidents, PPD-41 also establishes lead federal agencies and an architecture for coordinating the broader federal government response. Learn more:
Cybersecurity Update
The Federal Financial Institutions Examination Council (FFIEC) members have issued a revised Management booklet, which is part of the FFIEC Information Technology Examination Handbook (IT Handbook). The IT Handbook is available here


Contact Us:


Institutions with questions or issues regarding credit unions should contact Brenda Doran (email), Manager, Credit Unions Office. 717-787-7333.






Institutions with questions or issues regarding charters and applications should contact Bank Applications Division:  717.783.2253





Consumers wishing to file a complaint or ask a question can use our online form or contact Consumer Services at 1-800-PA-BANKS.